Dear Lake Superior Dental Patients,
Please read our new Cancellation and No-Show Policy
Cancellation and No-Show Policy
We understand that there are times when something unforeseen comes up and you must cancel or reschedule your appointment. In that event we ask that you notify us as soon as possible so that your appointment time may be filled by another patient needing care. We do enforce the following policy for Cancellation/No-Show appointments. Please read carefully.
- Cancellations – If an appointment is not cancelled AT LEAST 24 HOURS IN ADVANCE of the scheduled time, you will be assessed a $25 fee. This will not be covered by insurance.
- No Shows – If you DO NOT ATTEND A SCHEDULED APPOINTMENT, and do not call to cancel 24 hours in advance, you will be assessed a $50 fee. This will not be covered by insurance. If you have 2 no-shows in a row, all future appointments will be removed from the schedule.
To cancel or reschedule an appointment, please call 218-728-6445 or 218-834-5616 (Two Harbors). If it is after hours, please leave a message, including your name, phone number, and scheduled appointment date/time that you will not be able to attend. Remember, we require 24 hours-notice.